Event box

Plain Language Products & Clear Writing Tips

Is it sometimes tricky to communicate clearly in writing? How can you be confident your audience understands your message? Do you find yourself answering follow up questions you thought you addressed in the original message or document? Join Lara Killian (Librarian Educator, NSHA Library Services) and Margaret Angus (NSHA Senior Communications Advisor, Patient Relations) for plain language writing tips and multi-purpose communications strategies. We’ll cover patient letters, emails, and patient education pamphlets with tips and resources that you can use to write for any audience.

Learning Objectives

By the end of this session, participants will be able to:

Identify complex language and medical jargon, and consider clearer ways to express critical information
Use practical strategies to simplify and clarify language without losing meaning
Flag and remove extra info that distracts from your core message
Consider your audience and adjust your writing to be both clear and concise